[PODCAST] What’s Your Website’s Real Job – Do you even know?

In Branding, Marketing by Chris Foley


Once more into the breach...

Last week I had the privilege to be featured once again on the excellent 805Conversations Podcast with Mark Sylvester and Patrick Melroy. If you like this talk I would encourage you to check out more episodes from these guys HERE at 805Connect.com. As I understand it I'm the first repeat guest on the show, and this one is my 3rd visit, and so I'm apparently a record-setter, twice over.

I pilfered the below show notes directly from the 805Connect post and I'm sure that Mark and Patrick will forgive me, as I wrote most of the copy in the first place! If not, I'll buy them both a copy and drop by the studio for a fourth talk.

Have a listen. I know you'll find some value in here and I hope we make you laugh a bit along the way.


Begin pilfered show notes. I mention this only because the tone switches over into 3rd person and I don't want you to think I've lost control of my ego.


Your website needs to be about your visitor, not you.

Is authenticity marketing an oxymoron?"

Christopher Michael Foley, the founder of PXLPod Web Strategy, has been on the show a couple of times. He updated Mark and Patrick on his current thinking about the web, and its misconceptions. Christopher and Mark met in 2010 while working on TEDxAmericanRiviera. Christopher is also the CTO for TEDxSantaBarbara and works in close collaboration with Mark on various projects, making sure Mark stays out of his own way when it comes to the web.

This wide-ranging conversation covered a lot of ground including:

  • What's the real job of your website?
    • To welcome the visitor and appeal to them
    • To provide the visitor with something with which they can RELATE
    • The site needs to communicate that you can heal the visitor's pain or problem
    • The visitor needs to feel inspired that they've found a real solution
    • The visitor needs to feel confident that you are the person who can successfully apply that solution
    • The site needs to build trust and relatedness
  • How important your website has become and how much has changed on the web
  • Why you should look at your site with new eyes
  • The Salesperson and the Conversation
  • ... we talked a lot about the 'conversation' you start on the web with a prospect
  • What's the job of your business card? Your Facebook page? Your Twitter account?
  • We continued to talk about the Tone of Voice of the site - it's all about the visitor - not about YOU
  • Christopher's Common Mistakes people make when putting their web presence together
    • Not understanding the process of a sales pipeline
    • Failing to realize that people need to be assured. We all need to feel good about solving the problems that get in our way.
    • Expecting your site to sell for you.
    • Hiding behind WE - Gotta be REAL with people. It's endearing, and people nowadays can smell subterfuge a mile away.
    • Trust Trust Trust Trust. There's the filter with which everything needs to be processed. "Would I trust ME, given how I've presented myself on my site?"
  • Why Christopher's motto is, "Give a shit. No really."
  • Is authenticity marketing an oxymoron?

The more myself I can be - the more like-minded customers I can attract."

We didn't have time to talk a lot about one of the people he looks to for inspiration, take a look at Paul Jarvis for that.

PXLPOD makes websites that grow your business.

PXLPOD makes websites that grow your business.

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