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Customer onboarding for Digital Products

In by Sangavee Natarajan

Have you ever bought something that needed to be assembled and found that there were no instructions included in the box?

Not only is it frustrating, but it means you’re stuck with a product you don’t know how to use. Onboarding emails work the same way: They’re the education, guidance, and instruction for buyers on how your digital products can be used to achieve the greatest possible value from them.

Watch this video to learn the what, why, and the how behind creating an onboarding sequence that sets your customers up for success!