PXLPOD Support Packages

We help small to medium-sized businesses do Amazing stuff with their websites.

Plans & Pricing

How it works

Real Talk

So you've got this really nice website... now what??

Real Talk

So you've got this really nice website... now what??

Your website is either helping you to achieve your business goals or it's not.

One fact website owners discover very quickly is that operating a successful website requires a lot of work every month. One doesn't simply build a website and then forget about it. Your internal team might be ready to take this on. Maybe. Chances are you could use some help. That's why you're on this page.

What can we do for you? Excellent Question!

These Support Plans are our bread & butter. It's why we build websites in the first place. It's why we host and maintain websites. Once built it's time to take it out to the world and do things! Here's some of the things our customers use their Support Plans to accomplish.

Narrative Services - AKA Storytelling

We're willing to bet dollars to donuts that we can tell your brand story better than you can. You're an expert in your business, sure, and you know it inside and out. And our strength is in figuring out what all your visitors need to hear -- and what order they need to hear it in -- to take the actions you need them to take.

Landing Pages & Funnels

This is one of our most popular requests and has really picked up since the start of the COVID-19 pandemic. Everybody found themselves with a pressing need to improve their traffic conversion rate and we’ve built a lot of landing pages since March 2020. Learn more about Landing Pages & Funnels here.

Design and Graphics

It’s no mystery that your web pages look better with well-designed elements on them. You know what else requires graphic design? Social ads. Featured images for blog posts, podcast episodes. Social-graph images for each of your pages.

Performance Audits and Tune-Ups

Google’s Core Web Vitals is becoming a growing concern, particularly for brands who are running Social and Search ads. Your site needs to load hella quick, especially if you’ve just paid for the click that brought your visitor in. How are your Page Speed Insights scores looking?

Small Development Projects

We’ve got a stable of developers available to help out with any custom build requests relevant to our build stack. We can obviously handle large development projects as well, but this section is concerned with needs our customers tend to apply their monthly Support Plan to.

Ongoing Content updates

Blog posts, articles, podcast episodes. You've got content you want to get out into the world. We've got your back.

WooCommerce Store Management

We use WooCommerce for 100% of our online store projects that require a shopping cart experience.
Our customers love WooCommerce because it gives them the control to sell anything, anywhere. Beautifully. More on this here.

Narrative Services - AKA Storytelling

Landing Pages & Funnels

Design and Graphics

Performance Audits and Tune-Ups

Small Development Projects

Ongoing Content updates

Blog posts, articles, podcast episodes. You've got content you want to get out into the world. We've got your back.

WooCommerce Store Management

Pricing

It's very simple:
Do you need a little bit of help or a lot of help?

PXLPOD Support Plans

That all sounds fancy but it really just boils down to labor hours.

You can buy 5 hours at a time, or you can buy 10 hours at a time.
Invest in a monthly subscription to lock in those hours and get VIP position in our production queue.

One-Time Buy

5 hours or 10 hours of web support to tackle small projects. Renew as required, only pay for what you need.
This is a good place to start.

$625

one-time charge

Get StartedSelf-Serve

Monthly Recurring

5 hours or 10 hours per month. First month prorated. Plan renews on the first of each month until cancelled. Subscription is perfect for those who want to lock in their hours each month.
Monthly subscribers enjoy priority position.

$625

Renews monthly

Get StartedSelf-Serve

6 Month Engagement

Pay 6 months in advance and get a 20% discount on 5-hour subscription or a 25% discount on a 10-hour subscription.

$3,000

6 month retainer

Get StartedContact us for an Invoice

Want an even bigger discount?

Our Advanced Hosting and SecurePod customers enjoy SIGNIFICANT DEEP discounts on Support Plans.
If you're already on a SecurePod contract with us, use your unique coupon code on checkout to apply your VIP discount, or contact us and we'll invoice you.

FAQ

If you have any questions that aren't addressed below, please hit the contact form here, or you can activate the live chat over at the bottom right.

Yeah... This is for those who like details!

Normal retail pricing:

A 5-hour package (one-time buy) costs $125/hour = $625
Pay for 6 months and you get a 20% discount = $3,000 (that’s $100/hr - breaks down to $500/month)
Pay for 12 months and you get a 32% discount = $5,100 (that’s $85/hr - breaks down to $425/month)

Same deal with the 10 hours, except that when you buy into a 1-year package (and pay up front) you get a full month for free, in ADDITION to higher discounts:

A 10-hour package (one-time buy) costs $120/hour = $1,200
Pay for 6 months and you get a 25% discount = $5400 (that’s $90/hr - breaks down to $900/month)
Pay for 12 months and you get a 30% discount PLUS 1 month free = $9,350 (that’s $85/hr - breaks down to $850/month x 11 months)

Ah, yes. Here's how that works. For customers on our SecurePod CarePlan the discounts are significant, after all, these are our VIPs!

One-time Buys:

5-hour package = $425 ($85/hr)
10-hour package = $850 ($85/hr)

You don’t save any money by purchasing a 10-hour pack, but you DO get priority scheduling to ensure that you can get all of those hours applied to a specific project. If you buy 5-hour packages at a time you’ll find yourself competing with other client needs. Our SecurePod CarePlan members always enjoy first priority.

If you are hosting with us at the $349/month level and you want to subscribe to additional support hours you get 5% off a 6-month subscription (paid up front) and 10% off a 12-month subscription (paid up front.) we can’t offer a free month at these already discounted prices for 12-month subscribers, but I can tell you that a solid handful of people take advantage of this offer every year, so it’s been pretty popular.

6-month and 12-month Subscriptions:

5-hour package with 6-month subscription
(for SecurePod CarePlan only) = $2423
5-hour package with 12-month subscription
(for SecurePod CarePlan only) = $4590
10-hour package with 6-month subscription
(for SecurePod CarePlan only) = $4590
10-hour package with 12-month subscription
(for SecurePod CarePlan only) = $9180

This product is designed for businesses who have ongoing, regular needs regarding their websites and their web presence that exceed the bandwidth and/or skillset of their in-house team. We work alongside some very talented teams and individuals, some of whom have some overlap with our skillset but who perhaps need to outsource execution so they can focus on admin aspects of their position. This is a very common scenario.

This product is also designed for businesses who are in growth mode or who wish to reach that growth mode.

This service is not a good fit for anybody with a design or build project whose final build scope exceeds the 10 hours offered in any one-month retainer. Website design or development projects or large funnel projects should be treated as build projects with their own production schedule and budgets.

It is not possible to force a (say) $6k website development project into a 10 hour Support Plan spread out over several months because our website development process is organized for efficiency and profitability.

"Christopher has deep technical knowledge in all of the areas we really needed help: inbound marketing, SEO, SEM, effective web design and development, social media strategy and especially, how to manage me, the CEO. His ability to cleverly weave various packages into a seamless user experience has been instrumental in bringing accolades to the project."

MARK SYLVESTER
Strategist - Storyteller

"Christopher wants the best for your brand. No matter the project or idea, he’s right there with you, bringing industry-leading ideas to the table - all to help make you and your brand shine! It’s the main reason I recommend him to other business leaders who want to have that edge on the web!"

ERIC HODGDON
TEDx Speaker, Author, Trainer, Chief of Staff
ROOFTOP LEADERSHIP

"Christopher knows my business really well. He has taken the time to learn about my objectives and the outcomes I want from my website. His intimate understanding of my business goals makes him part of my team, in that he can offer suggestions and comment on material that I deliver them when he needs new content. He’ll ask, "Are you sure this is the most effective way to present that new offering?" Which sparks a conversation where the best idea wins, I love that."